2018 GMANZ Conference Programme

GMANZ registration
1st Floor Millennium Hotel

Mix and mingle GMANZ/BMI delegates

Club Bar Millennium Hotel 

GMANZ registration
1st Floor Millennium Hotel

Coach departs Millennium Hotel for Queenstown Golf Club

Golf registration

Queenstown Golf Club

Coaches depart Millennium Hotel for Gondola and Skyline Restaurant

Wakatipu Room Skyline Restaurant

Introduction Ross Bond MC

GMANZ/CMMAA Gala Dinner

GMANZ Golf Day prize giving 

“The History of Central Otago and the development of Queenstown as the Adventure Capital of the World”

Dean Murphy - CEO NZ Golf

Opening address 

Ngahi Bidois

The Application of Ancient Maori Culture to Modern day Management.

Ngahihi o te ra Bidois is “The Face of New Zealand” and is a multi-award winning International Leadership Speaker, author, businessman, leader, husband and father. He knows that leadership requires influence to be successful in your personal and professional leadership. Ngahi will help you to increase your influence.

He will speak from his changing professional leadership experiences as a manager in a multinational corporate, a Secondary School Head of Department, a Teachers College lecturer, a Kura Kaupapa Maori teacher, an Academic Adviser, a senior manager in the tertiary Education sector, Company Director which includes leading a $700 million-dollar Maori Lands Trust. 

In this presentation Ngahihi will outline keys to help you manage and lead the most important person you will ever lead – yourself! He believes that leadership starts with the person in the mirror and refers to ancient wisdom from his Maori culture and others as Modern Solutions for you. You will learn keys from the Maori culture and others that he has presented to worldwide organisations. You will be challenged by his leadership principles and inspired by his leadership journey. Ancient Wisdom Modern Solutions from his Maori Culture for leaders such as you.

Randy Ruder CCM CCE, Vice- President Club Management Association of America

Join Randy Ruder, CCM, CCE, General Manager of the award-winning Beach   Point Club in suburban New York City as he breaks down the top 10 keys to food & beverage success in a rapid fire, count down format. Topics covered and based on NZ feedback, will include consistency, promotion and facilities, among others. Stay for an engaging Q&A component to follow.

Jeff Morgan CEO - Club Management Association of America

Navigating Change”.

 This session will share areas of change affecting club management professionals with the realization that we live in a VUCA world. Club management professionals need to be comfortable with navigating change and able to lead club change efforts.  Jeff will share a straightforward process for navigating change based on Dr. John Kotter’s insights on leading change.

David Chag CCM – CEO The Country Club Brookline USA

“The Chameleon and the Manager”

This will be an interactive forum on our ability to evolve and adapt as professionals.  We will share ideas, draw parallels between our industries, and enjoy a little humor at the same time.

Ryan Brandeburg – Golf Tourism New Zealand

New Zealand’s growing reputation as a golf destination is the result of a well-developed strategy and a simple, yet effective approach to it’s execution.  Join US PGA Member Ryan Brandeburg, executive director of Golf Tourism New Zealand and the New Zealand government’s golf tourism advisor for a look at the components that have helped create a golf tourism strategy delivering in excess of $400M annually to the New Zealand economy.  

Golf Managers Association of New Zealand 

Annual General meeting 

Jason Koenigsfeld – Snr Vice President Club Management of America

Organisational Schizophrenia

Organizational Schizophrenia has been characterized by distortions in thinking, perception, emotions, language, sense of self or behavior.  Organizational Schizophrenia is rampant in clubs and is impeding clubs from focusing on and obtaining their core values and strategic goals.  More and more club managers and team members report broken communication between the club President to the Club Manager and from Club Managers to the team members.  Not only is communication suffering in clubs but more importantly the messages conveyed by the club’s leadership is leading to confusion, stifled initiative, erratic and unpredictable team behavior and operating practices drifting away from policy.  This sixty-minute session will define how and when organizational schizophrenia occurs and how managers can work to eliminate it in their clubs.    

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Ask the Expert/Hackfest Session 1 - Maximising Club Profitability

Increase profitability - food and beverage, Pro Shop sections, other options driving range and non-golf related operations, in-house opportunities, cost structure optimization across admin, clubhouse and course.

Panelists: 

• Rob Selley GM Royal Auckland GC,
• Warren Collett GM Manawatu GC,
• Randy Ruder Vice President CMAA,
• Alex Sue n3

Ask the expert/Hackfest Session 2 – Effective Governance relationships and Education

Board management relationships, regulatory requirements, education

Panelists:

o Dr Lesley Ferkins – Sports Management Professor AUT,

o Jeffery Morgan CEO CMAA,

o James McGhie MD Insurance Underwriters 

o  Andrew Gay GM Royal Adelaide GC 

Ask the Expert/Hackfest Session 3 - Club revenue optimization.

  Best possible options for subscriptions, green fees, entrance fees; golf course optimization, minimize disruption, Women and families into golf ,junior golf further education, “other than golf” 

Panelists 

•  Warwick Hill-Rennie GM Royal Melbourne GC
  
•  Chris Davies GM Remuera GC
• Dominic Sainsbury GM PGA New Zealand
• Jack Naden CEO Golf Rewards

Ask the Expert/Hackfest Session 4 - The Internet of Things

Panelists:

        Successful full integration of club databases, effective use of social media, club apps, Health and Safety apps

• Matt Smith GM DOTGOLF,
• Michael Williams GM Mt Maunganui GC,

David Brand – Club Management Australia 

Nathan Tovey epar Australia

Ask the Expert/Hackfest Session 5 - Sustainability, the environment, inclusion ,diversity, equality

Panelists: 

Sustainability the environment, inclusion, diversity,and equity

Women and families into golf ,junior golf further education, “other than golf” matters, environmental benefits.   

• Brendan Allen – GM The Hills GC 
• Carl Fenton - NZ Golf 
• Will Bowden- SSDM 
  
• Mike Orloff – Managing Director Golf Industry Central

Keynote speaker

Dr Tim Hazeldine Managing Director MedRecruit, local businessman and entrepreneur

The Three Foundations of Success

What would you do if you knew you ultimately couldn’t fail? How big would you dare to dream?

In ‘The Three Foundations of Success’ the Ernst & Young – Young Entrepreneur of the Year and Sir Peter Blake Leader, Dr Sam Hazledine, shares the three core foundations he has used to turn his life around after sustaining a life-threatening head injury to become the New Zealand extreme ski champion, to grow New Zealand’s fastest growing service business.

When anyone applies these three foundations success becomes not only likely, but inevitable.

Sam shares these in an interesting and inspiring way and shows that it’s possible for anyone to achieve great things.

This is not the filtered easy-sell version of success, it’s the real version and it’s relevant to anyone who knows there’s more to life than where they are currently at.

Conference closing 

Chris Davies President Golf Managers Association of New Zealand