Professional Development

The Certified Club Manager (CCM) designation has been the hallmark of professionalism in club management in the USA since 1965. It has been established as a valuable and widely respected mark of a manager's commitment to professional development and the club industry. It has been available in New Zealand since 2015.

To achieve the qualification the following components will be required:

• accumulating a total of 300 credits (education and association activity) through participation in approved education programmes and association activities
• successfully completing two accredited six hour workshops
• successfully completing the CMAA Business Management Institute (BMI) I, II and III Levels delivered at  intensive five-day courses
• successfully completing the final examination
• maintaining on-going education with 120 additional credits to be earned within each five-year period.

To date we have had 90+ managers from clubs throughout NZ commence study, while nineteen managers have completed course requirements and graduated with the CCM qualification, a first for Australasia. 

The New Zealand BMI educational programme continues in 2024 with a BMI Food and Beverage Management Course – 30 Sept – 4 October 2024. A BMI Club Management course is planned for October/November 2024. Registration details are posted on this website under COURSES on a regular basis.

BENEFITS OF THE BMI EDUCATIONAL PROGRAMME

Check out the benefits of the BMI Educational Programme 

WHAT IS THE CERTIFIED CLUB MANAGER (CCM) CERTIFICATION?

What Is the Certified Club Manager (CCM) Designation? Developed by educators and professionals in the club industry and launched in 1965, the Certified Club Manager (CCM) designation is acknowledged worldwide as the symbol of excellence in club management. The CCM is awarded only to those club managers who complete a combination of industry-specific education and pass a rigorous examination. The CCM recognizes skills and special knowledge in areas such as club governance, leadership, and financial management in clubs. Once the designation is earned, the CCM must maintain their level of knowledge with ongoing education. Another benefactor of the CCM program is the club as an employer. Certification can be valuable for an employer’s reputation. Employees who have earned the designation through industry specific training, work experience, and assessment have demonstrated a level of competence that can affect the perception among the club membership. Other benefits to hiring a CCM include:

■ Validating the competency of the club manager.

Having a CCM on staff may ensure that your employee possesses current, relevant skills that afford them deeper insight into the industry, and a higher level of overall competence. With knowledge of recent trends, the latest regulations, and new and developing options, your CCM will become the “go to” person in directing the club.

■ Promoting staff retention.

By providing employees with opportunities to grow their talents and master new skills through the CCM program, you are demonstrating a commitment to their professional development that can translate into greater company loyalty.

■ Assisting with managing risk.

The CCM exam test applicable laws and regulations related to industry. Employees with knowledge of these laws and regulations can assist with steering your club through potential problems, make recommendations that may prevent complications, and provide the club governance with advice. The CCM is a globally recognized designation for club management professionals and the standard by which individuals demonstrate their professionalism in club management. Approximately 1,500 CMAA members hold this prestigious designation. Earning the CCM is a valuable achievement and a professional advantage for club management professionals at any stage of their career. Learn more at cmaa.org/learn/ certification-programs/ccm/.  

VIDEO TESTIMONIALS

Check out the comments of the last Food and Beverage Management Course class

Check out the comments of our BMI students 

TESTIMONIALS 

BMI Golf Management Course Testimonial 

The BMI Golf Management course was an incredible learning experience. Walking top facilities at Tara Iti, Te Arai, Royal Auckland and Grange gave insights you just can't get in classrooms, and hearing directly from key staff was brilliant for understanding operational excellence.

I gained valuable course maintenance knowledge and developed deep respect for their expertise. I also found great retail and customer service ideas to implement at my club, plus networked with like-minded professionals in similar roles. Highly recommend it, especially to golf operations team members.

Nicole Martino CCM

Golf Manager

The Western Australian Golf Club

“Easily the most valuable training course of my professional career. I look forward to completing future BMI courses - please keep me updated accordingly “

Hugo Littlejohn – Maungakiekie Golf Club. BMI Leadership Principles class 

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